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GS
2024-05-05 11:47:06
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Hi,
On Friday I was using QS, however, the same evening I was unable to log in, I tried a couple of times but could not, this time even the backup server was down, and my email was also bounced back. The same thing happened last month on the 4th also, and it was for just a few hours. But, this time it took more than a day or so, and due to this I lost my Saturday, which I generally reserve for the weekend analysis purpose.
As you know I have a lifetime license, and it has been more than 10 years since I purchased it, now I request you to kindly permanently unlock my account so that I can use it even if your server is down. Please consider this request and advise me on how to proceed.
I am aware of the fact that I can lock it to my laptop to use it offline, but very often it automatically unlocks. I hope you understand my concern and will help in resolving it.
Looking forward to hearing from you soon.
Thank you
Ghanshyam
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