already account associated - Trading Software

already account associated

Julius
2012-07-12 08:54:16

probably not the place to post this but tried to send to support@ three times but it keeps bouncing

hi there,

i downloaded quantshare over the weekend. as the ability to work on different devices is very appealing i downloaded the software on my laptop this morning but cannot run it as i get the message that there is already an account associated with this pc (14532)?? The laptop is a fairly new asus zenbook and surely quantshare has not been downloaded and installed on this machine. Other than that I thought that it was the idea that one would be able to use quantshare with one account on different devices ....? or am i missing something here?
thanks for your help!
julius

QuantShare
2012-07-12 11:13:42

Hi Julius,

We had a problem with our mail server recently. It is fixed now.

Regarding the "account associated " issue, I have just unlocked your account. You can use QuantShare on your laptop now.

Yjp
2012-08-17 21:38:21

GOOD MORNING SUPPORT SYSTEM,

Hello , i tried to post the message to support system but for osme reasons its not forwarding to support, The issue i downloaded the software on my laptop this morning but cannot run it as i get the message that there is already an account associated with this pc (16061)? The laptop is a new HP NOTEBOOK and quantshare has not been downloaded and installed on this machine.

Thanks for your help!
MAY BE MY ANTIVIRUS, I DONT KNOW PLEASE HELP.

QuantShare
2012-08-18 03:19:35

Hi,

Your account is unlocked. Please try again.

Regarding the message, did you use?
1- Email: support at quantshare.com
2- http://www.quantshare.com/index.php?option=tabprofile&tabindex=5

Get more messages

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